Privacy Policy, Terms & Conditions

Privacy Policy

This Privacy Policy applies to Jalsat Co.'s games, sites, store, and related services (collectively the "Service"). The Privacy Policy and Terms & Conditions may be changed or updated occasionally to meet new requirements and standards. Customers are encouraged to frequently visit this section to get updates on changes. Modifications will be effective on the day they are posted.

What We Collect

  • Profile information: Email, nickname, country, profile photo, gender, year of birth.

  • Usage data: Gameplay data, purchases, in-game currency earned/spent, interactions with other players.

  • Messages to the Service: Chat logs, player support tickets, surveys.

  • Account data: Internal account ID, account creation time, game progress data (e.g., user level).

  • Device data: Device model, device ID, advertising ID, operating system, carrier, browser type and language.

  • IP address and approximate location derived from it.

  • Push notification tokens: APN and Play tokens.

Data We Collect from or Share with Our Partners

  • Third-party integrations: Data from linked profiles (e.g., Facebook).

  • Demographic data: To determine location from IP.

  • Fraud prevention: E.g., refund abuse in games.

  • Platform data: Verification of payments.

  • Advertising and analytics data: To enhance the Service.

  • Marketing attribution data.

How We Use Your Data

Jalsat Co. will never release or sell any personal information to third parties, except to meet applicable laws, enforceable governmental requests, or when there is a violation of the Terms & Conditions Agreement.

We use your data for the following purposes:

  • Creating and maintaining your account.

  • Verifying payments.

  • Sending updates, security alerts, and offers.

  • Improving the Service for a better player experience.

  • Facilitating communication with other players.

  • Customizing your experience.

  • Providing support and addressing inquiries.

  • Collecting feedback and product requests.

  • Delivering, targeting, and improving advertising campaigns.

  • Ensuring safety and fairness by analyzing and monitoring activity.

  • Segmenting and profiling players for analytics.

Push notifications may be sent through mobile applications, and you can opt out by adjusting your device settings.

If you post personal information, it may be collected and used by others.

Links to external websites are subject to their respective privacy practices. Contact those entities for questions regarding their policies.

Security

Your privacy is important to us. We implement administrative, technical, and physical measures to safeguard your data from unauthorized access, loss, misuse, or alteration.

Accessing and Deleting Your Data

You have the right to request a copy of your data, correct it, delete it, object to its use, or restrict its use. Submit requests through support or by emailing mamon@jalsatco.com. We may verify your identity to ensure privacy protection, which may include providing purchase receipts or account details.

Terms & Conditions

General

By creating or accessing an account on Jalsat Co., you agree to the following terms:

  • Users under 18 may not register or use the website.

  • Avoid posting offensive, abusive, or illegal content.

  • Refrain from sharing links or materials that disrupt the Service.

  • Do not attempt unauthorized access to accounts or systems.

  • Exploiting system loopholes is prohibited.

  • Maintain confidentiality of login credentials.

  • Respect other users and moderators.

  • Avoid fraudulent activity.

  • Game organizers are responsible for managing games and ensuring fair play.

  • All purchases are final and non-refundable.

  • Jordan law governs the use of the Service.

Premium Subscription Service

  • Subscription Tiers: Silver, Gold, Royal. Each tier offers exclusive items and benefits.

  • Fees and Payments: Charged on the first day of the subscription period through app stores.

  • Renewals and Cancellation: Subscriptions renew automatically. Cancellation stops future charges but maintains benefits until the current cycle ends.

  • Refunds: No refunds for subscriptions due to the digital nature of the products.

Cookies Policy

Our services use cookies and similar technologies to provide a better experience.

What Are Cookies?

Cookies are small text files stored on your device, used for authentication, preferences, and analytics.

Why We Use Cookies

  • Authentication and Security: Logging in, protecting accounts.

  • Preferences: Remembering language and settings.

  • Analytics: Improving service through usage data.

Managing Cookies

Most browsers allow you to restrict or delete cookies. Note that disabling cookies may limit some features of the Service.

Questions?

For questions about cookies, email mamon@jalsatco.com.